Terms of Use
Terms and Conditions
REMOTE
BACKUP AGREEMENT
1
- SERVICES
1.1 Subject
to RDS’s acceptance of the Subscriber’s registration and the subscriber’s
compliance with the terms and conditions of this Agreement, RDS will provide
the subscriber with the following service (the "Online Remote Backup") :
(a) RDS.
will establish one (1) online backup account in the subscriber’s name on the
RDS. servers (the "Account");
(b) RDS
Backup Systems inc. will initially allow the subscriber to store up to a total
of 1000 megabytes of data files in the subscriber’s Account on a trial basis
for 30 days if the trial option is chosen, or will allow the subscriber to
store up to a limit higher than the trial offer depending on the subscriber’s
choice among the provided storage options for the subscription fees in part 18
of this agreement; and
(c) RDS will
allow the subscriber to retrieve data files from the subscriber’s Account;
(d) In the
subscriber’s use of the Service, the subscriber is responsible for providing
the following: (i) all equipment, such as a computer and modem, necessary to
access the World Wide Web; (ii) the subscriber’s own access to the World Wide
Web; and (iii) payment of all telephone or other fees associated with such
access.
1.2 Please
note that it is possible that one or more of RDS services may not be available
at certain times. Please see the home page to get current status on the
services. There will be no liability by RDS for the failure to provide any of
the services at any time and for any length of time.
2
– SUBSCRIBER UNDERTAKINGS
2.1 The
Subscriber and any person using the access code or user ID of the Subscriber
is solely responsible for the content of any and all data stored or retrieved
from, or attempted to be stored or retrieved from, the Subscriber’s Account
and for all transmissions by The Subscriber and any person using the access
code or user ID of the Subscriber from and to the subscriber’s Account.
2.2 The
Subscriber’s use of the Service is subject to all applicable local,
provisional, state, national and international laws and regulations. The
Subscriber and any person using the access code or user ID of the Subscriber
undertake:
-
Not to
use the Service for any illegal purposes including, without limiting the
generality of the foregoing, any use which under all applicable local,
provincial, state, national and international law, code conventions or
regulations applicable is a reach of those laws, codes or regulations;
-
not to
use the Service to store, retrieve, transmit or view any file, data, image
or program that contains: (i) any illegal pictures, materials or
information; (ii) any harassing, libelous, defamatory, damaging, abusive,
threatening, discriminatory, harmful, vulgar, pornographic, obscene or
otherwise objectionable material of any kind or nature; (iii) any material
that encourages conduct that could constitute a criminal offense, give
rise to civil liability or otherwise violate any applicable local, state,
national or international law or regulation; (iv) any code or material
that violates the intellectual property rights of others; (v) any viruses,
worms, "Trojan horses" or any other similar contaminating or destructive
features;
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To
comply with Canadian, United States and other applicable law regarding the
exportation and re-exportation of any data or other materials from Canada
, United States or other jurisdictions through the Service;
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To
comply with all regulations, policies and procedures of networks through
which You access and use the Service; and
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Not to
access or attempt to access any Service account for which You have no
access authorization or duplicate, modify, distribute or display any of
the data or files from any such account.
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Not to
invade the privacy of any other subscriber by doing or causing to be done
any act or preventing the doing of an act.
2.3 RDS
allows for use of storage space charged on a per GB bases to accommodate for
uninterrupted backups. The subscriber is solely responsible for the amount of
data that is sent to RDS servers.
3
– CHANGE IN INFORMATION
3.1 The
Subscriber will promptly notify RDS of any change in the information provided
by the Subscriber on the registration form during registration for the Service
(including, without limitation, any change in the mailing address, telephone
numbers or email address). The registration information provided by the
subscriber on the registration form during registration for the Service,
together with any and all updates provided by the subscriber from time to time
under this paragraph, is referred to in this Agreement as the "Registration
Information."
3.2 The
Subscriber is solely responsible for informing RDS of such any change in the
registration information. RDS is not under a duty or obligation to make any
changes to registration information even if it has knowledge or notice of
changes from a party or source other than the Subscriber.
4
– AUTHORIZATION FOR CHARGES
4.1 The
Subscriber authorizes a recurring monthly or annual charge to the subscriber
in exchange for use of RDS Remote Backup service as indicated by published
standard plans or a customized quote provided for the subscriber’s specific
use. The Subscriber agrees to be charged for services rendered by RDS
according to the fee’s outlined in this agreement or as amended or added to
from time to time by RDS.
4.2 The
subscriber also agrees that the enrollment for the next service period is
automatic.
4.3 Please
note that refunds on a pro-rated basis are issued only for monthly plans. When
yearly subscriptions are canceled before the subscriptions end, refunds are
issued based on a pro-rated calculation of the subscription charges at the
monthly rate for the plan, for the actual number of days the account was
subscribed (the number of days between the most recent yearly charges and the
cancellation date). If the calculated refund amount exceeds the yearly
subscription rate, then no refund is issued.
5
– ACCOUNT DETAILS
5.1 After
the subscriber accepts this Agreement and the subscriber’s registration has
been accepted by RDS, the subscriber’s Account will be established and the
subscriber will receive account details by email.
5.2 The
subscriber is solely responsible for any consequences arising out of its
failure to maintain the confidentiality of its Password.
5.3 The
subscriber shall notify RDS. of any unauthorized use or other breach in
security of the subscriber’s Account immediately after it learns of such
unauthorized use or breach.
6
– RIGHTS TO CONTENT
6.1 The
subscriber is solely responsible for (a) obtaining sufficient rights to the
content of all data and files stored by the Subscriber on RDS servers and (b)
ensuring that such content does not include any of the items listed in
paragraph 2.2 above.
6.2 RDS
does not review, inspect, edit or monitor any unencrypted content, data or
files stored by the subscriber. RDS. does not have any access to the
subscriber’s unencrypted data.
6.3 RDS
reserves the right to refuse, remove or disable access to any data or files
stored on RDS servers with immediate effect if and when RDS learns that such
date or files may be illegal, may violate the terms of paragraph 2 above, may
violate the rights of any third party or otherwise may be reasonably
objectionable.
7
– ENCRIPTION KEY PASSWORD
7.1 THE
SUBSCRIBER IS SOLELY RESPONSIBLE FOR (A) STORING YOUR ENCRYPTION KEY PASSWORD
PROVIDED TO THE SUBSCRIBER THROUGH RDS Remote Backup CLIENT SOFTWARE AND (B)
ENSURING THAT THE SUBSCRIBER’S ENCRYPTION KEY PASSWORD IS KEPT IN AN OFFSITE
LOCATION.
7.2 The
subscriber is fully aware that (a) RDS can not generate a new encryption key
for it; (b) that only the subscriber’s RDS Remote Backup client software can
generate a new encryption key; that (c) RDS is not responsible for any lose,
damage or deletion of the Subscriber's encryption key; and that (d) RDS can
not recover any data without the encryption key created by the subscriber’s
RDS Remote Backup client software.
8
– ASIGNMENT
8.1 RDS
may at anytime, at its sole discretion and without notice assign any and all
of its rights and obligations to any other party and upon such assignment
shall have not obligation to the subscriber other than any expressly taken on
by RDS on such date of assignment.
8.2 Any
limitations of liability, denial of warranty and indemnity contained in this
agreement shall continue to apply in favor of RDS after the assignment of any
or all of its rights and obligations with respect to this agreement.
9
– RELEASE
9.1 The
Subscriber agrees to release RDS, its affiliates, subsidiaries, assignees,
agent, employees, directors and officers from any and all claims, demands,
debts, obligations, damages (actual or consequential), costs and expense of
any kind of nature whatsoever, whether known or unknown, suspected or
unsuspected, disclosed or undisclosed, that it may have against them or
arising out of or in any way related to any dispute or the service.
9.2 The
subscriber agrees to waive any and all laws that may limit the efficacy of
such release.
10
– WARRANTIES
10.1 The
transmission, storage, viewing and retrieval of data and files through the
World Wide Web is subject to a variety of conditions that make such
transmission, storage, viewing and retrieval potentially unreliable.
ACCORDINGLY, THE USE OF THE SUBSCRIBER’S ACCOUNT AND THE SERVICE IS AT THE
SUBSCRIBER’S SOLE RISK. THE SUBSCRIBER’S ACCOUNT AND THE SERVICE IS PROVIDED
ON AN "AS IS" AND "AS AVAILABLE" BASIS ONLY.
10.2 THE
LIMITED WARRANTIES APPLICALE TO THE SERIVICES PROVIDED TO THE SUBSCRIER ARE
ONLY THOSE, IF ANY, THAT ARE INCLUDED IN THIS AGREEMENT. RDS, ON BEHALF OF
ITSELF AND ITS DISTRIBUTORS, ADVERTISERS AND SUPPLIERS, DISCLAIMS ALL
WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE,
WITH RESPECT TO YOUR ACCOUNT AND THE SERVICES OFFERED BY RDS, INCLUDING,
WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT).
10.3
PLEASE NOTE THAT THE ACCOUNT AND THE SERVICE MAY NOT MEET THE SUBSCRIER’S
NEEDS. RDS MAKES NO REPRESENTATION OR WARRANTY: (A) THAT THE ACCOUNT OR THE
SERVICE WILL MEET YOUR NEEDS; (B) THAT ACCESS TO THE ACCOUNT OR THE SERVICE
WILL BE TIMELY, ERROR-FREE, UNINTERRUPTED, VIRUS-FREE OR SECURE; (C) THAT THE
DATA AND FILES STORED IN THE SUBSCRIER’S ACCOUNT WILL NOT BE LOST OR DAMAGED;
(D) THAT THE DATA ON THE SUBSCRIBER’S DESKTOP, LAPTOP OR SERVER WILL NOT BE
LOST OR DAMAGED; OR (E) THAT DEFECTS IN THE SERVICE WILL BE CORRECTED.
10.4 THE
SUBSCRIBER ACKNOWLEDGES THAT ANY MATERIAL OR DATA IS STORED OR RETRIEVED
THROUGH THE USE OF THE SERVICE IS DONE AT THE SUBSCRIER’S SOLE CHOICE AND RISK
AND THAT THE SUBSCRIBER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO COMPUTER
SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE STORAGE OR RETRIEVAL OF SUCH
MATERIAL OR DATA.
10.5 RDS
RESERVES THE RIGHT TO CHANGE ITS WARRANTY AT ANY TIME, IN ITS SOLE DISCRETION
WITHOUT PRIOR NOTICE.
10.6 IN
JURISDICTIONS WHERE LAWS DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN
WARRANTIES WHICH ARE HEREY PURPORTED TO BE EXCLUDED, IN THOSE JURISDICITONS
THOSE WARRANTIES WILL NOT BE EXCLUDED OR LIMITED.
11
- LIMITATION OF LIABILITY
11.1 RDS
DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS AGREEMENT, IF
ANY. WITHOUT LIMITING THE FOREGOING AND IN NO EVENT SHALL RDS OR ITS
ADVERTISERS, AFFILIATES, SUBSIDIARIES OR SUPPLIERS HAVE ANY OBLIGATION OR
LIABILITY TO THE SUBSCRIBER FOR ANY LOSS OR DAMAGE INCLUDING, WITHOUT LIMITING
THE GENERALITY OF THE FOREGOING, FOR THE COST OF PROCUREMENT OF SUBSTITUTE
SERVICES OR DATA OR FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY
OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOSS OF DATA,
REVENUE OR PROFITS OR BUSINESS INTERRUPTION), EVEN IF ADIVISED OF THE
POSSIBILITY OF SUCH LOSSES OR DAMAGES, OR OTHER PECUNIARY LOSS ARISING OUT OF
THE SUBSCRIBER’S USE OR INABILITY TO USE THE SUBSCRIBER’S ACCOUNT OR THE
SERVICE OR THE SUBSCRIBER’S LOSS OF DATA OR FILES STORED THEREIN, OR FOR ANY
CLAIM BY A THIRD PARTY.
11.2
LIAIBILITY, IF ANY, WITH RESPECT TO OR ARISING OUT OF THE SERVICES PROVIDED BY
RDS, ITS AFFIIATES AND SUBSIDIARIES, WILL BE LIMITED TO ANY APPLICABLE
INSURANCE COVERAGE APPLICABLE FROM TIME TO TIME. AT NO POINT WILL RDS OR ANY
OF ITS SUBSIDIARIES OR AFFILIATES BE LIABLE ANY PERSON CLAIMING THOUGHT OR
UNDER OR ON BEHALF OF THE SUBSCRIBER OR ITS SUCCESSORS OR ASSIGNEES.
11.3 RDS
IS NOT LIABLE IN CONTRACT OR IN TORT FOR THE UNAUTHORZED ACCESS TO, ALERATION
OF, THEFT OF, OR DESTRUTION OF ANY INFORMATION OR MATERIAL STORED ON THE
SERVERS OPERATED BY OR UTILIZED BY RDS BY ANY PERSON THROUGH ACCIDENTAL OR
FRAUDULENT MEANS OR DEVICES EVEN IF THE ABOVE OCCURS AS A RESULT OF THE
NEGLIGENCE OF RDS, ITS EMPLOYEES, AGENTS, AFFILIATES OR
SUBSIDIARIES.
11.4 THE
FOREGOING LIMITATIONS APPLY REGARDLESS OF THE CAUSES OR CIRCUMSTANCES GIVING
RISE TO SUCH LOSS, DAMAGE OR LIAIITY, EVEN IF SUCH LOSS, OR DAMAGE OR
LIABILITY IS ASED ON NEGLIGENCE OR OTHER TORTS OR BREACH OF CONTRACT
INCLUDING, WITHOUT LIMITATION, FUNDAMENTAL BREACH OR A BREACH OF A FUNDAMENTAL
TERM. THUS, THE LIMITATION OF LIABILITY WILL EXIST AND BE VALID AND BINDING
EVEN IF THE REMAINDER OF THE CONTRACT IS FOUND TO BE VOID FOR ANY REASON
WHATSOEVER.
12
- INDEMNITY
12.1 The
subscriber will defend, indemnify and hold RDS., its parents, subsidiaries,
affiliates, agents, officers, directors and employees, harmless from any
claims, actions, liabilities, losses, costs, judgment, awards or demands,
including attorneys' fees, disbursements and costs, made by any third party
due to or arising out of an allegation or actual act, including: (a) the
subscriber’s use of the subscriber’s Account and the Service, (b) any data
files and content stored by the subscriber in the subscriber’s Account and
otherwise on the RDS servers and (c) any violation of this Agreement or any
other applicable law, rule and regulation by the Subscriber.
12.2 In
the event that RDS is required or elects to retain a solicitor to assist with
the enforcement of this agreement the Subscriber agrees to be responsible to
pay the solicitor its reasonable solicitor’s fees, costs and disbursements
regardless of whether RDS ultimately initiated an action in court or
arbitration.
13
– TERMINATION OF AGREEMENT
13.1
Either the subscriber or RDS Backup Systems inc. may terminate this Agreement
with or without cause at any time by giving notice of such termination to the
other in the manner described in paragraph 14 below.
13.2 If
RDS believes that the subscriber has violated its obligations under this
Agreement, RDS may but is not obliged to, at its sole option and discretion,
and in addition to its other remedies, immediately and without notice, suspend
Your Account, remove and destroy data and files stored by the Subscriber on
RDS servers and/or terminate this Agreement. RDS will not be liable to the
subscriber third party for any loss, damage or liability resulting from or
caused by suspension or termination of the subscriber’s Account or the
Service.
13.3
Should the subscriber object to any terms and conditions of this Agreement or
any subsequent modifications thereto or become dissatisfied with the Service
in any way, the only recourse is to immediately: (a) discontinue use of the
Service; (b) terminate this Agreement; and (c) notify RDS of such termination.
13.4 Upon
any termination of this Agreement, the subscriber will cease use of the
Service and, after the effective date of such termination, all of the
subscriber’s stored data files will be removed from the RDS servers. RDS
Backup Systems inc. may destroy any of the subscriber’s stored data files that
are not removed from RDS servers, after the effective date of termination.
13.5
Paragraphs 10,11, 12, 13, 14, 15, 16 and 17 of this Agreement (and any other
provision that can be reasonably construed by their sense and context to
survive termination, including any provision that is with respect to a
condition, warranty, representation, indemnity or limitation of liability)
will survive termination of this Agreement.
14
- NOTICE
14.1 Any
notice under this Agreement given by RDS to the Subscriber will be deemed to
be properly given if sent by email to the subscriber’s email address as set
forth in the Registration Information, or by written communication mailed to
the subscriber’s address on record in the Registration Information.
14.2 It is
important that the subscriber maintain a correct working email address and
update it if necessary to be able to receive RDS communication.
14.3 Any
notice under this Agreement given by the subscriber to RDS will be deemed to
be properly given if received by email sent to RDS Customer Service at
contact@rdsbackup.com.
14.4 Any
notice is deemed effective as of the date sent by the party sending such
notice.
15
- SEVERABILITY
15.1
This Agreement will be enforced to the fullest extent permitted by applicable
law.
15.2 If
for any reason any provision of this Agreement is held to be invalid or
unenforceable under applicable law to any extent, then (a) such provision will
be interpreted, construed or reformed to the extent reasonably required to
render the same valid, enforceable and consistent with the original intent
underlying such provision and (b) such invalidity or unenforceability will not
affect any other provision of this Agreement and such provisions will remain
in full force and effect.
15.3 Any
interpretation, construction or reformation of terms which are held to be
invalid or unenforceable shall not be construed in any manner that will be
contrary to the interests of RDS.
16
– ALTERATION OF TERMS
16.1 The
terms and conditions of this Agreement may be changed by RDS from time to
time. Upon any such change, RDS Backup Systems inc. will notify the subscriber
in writing of such change in accordance with paragraph 14 above.
16.2 The
subscriber’s use of any Services after such notification will constitute
acceptance of such changed terms and conditions.
17
– LIMITATION OF SERVICE
17.1 The
Subscriber’s right to use the Service is personal to it, and the subscriber
will not and can not assign any of its rights, obligations or interest in this
Agreement or Account. Without limiting the foregoing, this Agreement is
binding upon and inures to the benefit of the parties and their respective
successors and assigns.
17.2 RDS’s
neglect or failure to insist upon or enforce strict performance of any
provision or right of this Agreement will not be construed as a waiver of any
provision or right.
18
– PAYMENT
18.1 The
subscriber agrees to pay RDS the amounts described herein.
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Remote
installation free of charge
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Onsite
installation $80.00 per hour or portion thereof.
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Data
charges are based on the amount of data space that is occupied on the RDS
Backup Systems inc. servers. All rates are on a per month or portion
thereof basis.
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First
Gigabyte of data stored is charged at a rate of $25.00 per month or part
thereof and each subsequent Gigabyte is at a fee of $5 per month or part
thereof.
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Multiple
systems (Servers, Workstations, Laptops) owned by the same subscriber will
have and be limited the total amount of storage space pooled. Each
additional server, workstation, or laptop is charged a $10 monthly
licensing fee.
-
The
above amounts do not include GST and any other applicable taxes which are
extra.
18.2 All
payments are considered due on the date of the invoice produced by RDS. The
payment is due without by the time and date indicated on the invoice, which
may be at a date and time other than when the amount became due. Any amounts
outstanding after such payment date will be subject to interest at a rate of
1.5% per month compounded monthly. Interest will be charged, calculated and be
payable from the date the payment became due, irrespective of when the amount
was payable.
18.3 The
Subscriber agrees to pay, in addition to any amounts due as per this
agreement, any and all reasonable costs incurred by RDS or any of its agents
in order to collect, establish or enforce any and all outstanding amounts and
interest. What is a reasonable cost will be at the sole discretion of RDS or
its agents and will not be subject to challenge or review in any manner.
18.4 RDS
reserves the right to change any rates or add additional charges at its sole
discretion. RDS will provide notice of such changes to the Subscriber. Any
further use of the services provided by RDS after the date of such notice will
constitute and be conclusive of the Subscriber’s consent to be bound by such
changes.
18.5 The
service may at its sole discretion, but is not under an obligation, suspended
or terminated the services and delete any and all data stored on RDS servers
by the Subscriber, for non-payment by the amount payable date. RDS is not
responsible for any losses or damages or liability suffered or incurred by the
Subscriber or any third party that may result from the suspension or
cancelation of the service.
18.6 in
the event that a payment if returned the subscriber agrees to pay a
re-activation fee of $25 and a $25 returned payment fee.
18.7 All
costs incurred by RDS, its agents, affiliates and subsidiaries, associated
with disputed credit card charges, including but not limited to fees assessed
by RDS’s banking institutions for processing such disputes will be the
responsibility of the Subscriber, unless the charge is found to be
unreasonably have been made by RDS, whether ultimately founded or unfounded.
18.8 In
the event it is necessary to refer the subscriber’s account to a collection
agency in Canada or in the United States or in the subscriber’s country of
origin, a collection fee will be applied to your account y such agency for
their services. This fee is in addition to the amount being collected as the
outstanding balance on your account and is payable in full. Failure to pay an
outstanding balance may be reported to any and all credit reporting agencies
according to the laws governing such action within Canada, the United States
or the subscriber’s home country. Any and all expenses incurred associated
with the collections process will be passed on to you as part of the
outstanding debt provided, including but not limited to, the cost of long
distance phone calls, fax charges, court appearances, and attorney fees as it
relates to the collecting of the subscriber’s account.
19
– HEADINGS
19.1 The
headings in this agreement are for convenience of reference only and do not
form part of the terms and conditions, and no construction or inference shall
be derived from them.
20
– ENTIRE AGREEMENT
20.1 The
terms and conditions set forth above constitute the entire agreement between
the parties relating to the relationship between RDS and the Subscriber, and
supersede any prior understandings or agreements, whether oral or written.
20.2 this
agreement may not be modified, amended, added to or in any other manner
replaced or superseded without direct reference to this agreement by date of
execution and in writing, other than expressly allowed and contemplated in
this agreement.
21
– NO RELIANCE
21.1 The
subscriber states, warrants and agrees that it has not relied on any
representation, whether oral or written, that is not contained in this
agreement. No such representation shall be binding or influence the
interpretation of this agreement or any provisions contained
therein.
22-
GOVERNING LAW
22.1 This
Agreement will be governed by the laws of the Province of British Columbia,
without regard to its conflict of laws rules. The provisions of the U.N.
Convention on Contracts for the International Sale of Goods and any successor
treaties will not apply.
22.2 The
Subscriber consent to the venue and exclusive jurisdiction of the state and
federal courts located in Vancouver, British Columbia, Canada, with regard to
any claim arising out of or under or otherwise occurring by reason of this
Agreement or the subscriber’s use of the Service or the subscriber’s Account.
22.3 The
Subscriber will commence any claim or cause of action arising under or
otherwise occurring by reason of this Agreement within one (1) year after the
claim or cause of action arises, whether or not such cause of action was known
to the subscriber, discovered by the subscriber or discoverable by the
subscriber or any third party. Failure to do so results in such claim or cause
of action is forever barred.
23
– MISCELLANEOUS
23.1 the
parties and their representatives signing this agreement hereby acknowledge
and warrant and represent that the representative signing this agreement is
duly authorized to enter into such agreement on behalf of the parties to this
agreement. The parties also acknowledge, warrant and represent that any and
all measures necessary to give force and effect to this agreement have been
done.
23.2 This
Agreement shall not be binding upon RDS unless and until accepted by an
officer of REMOTE BACKUP SERVICES. In the event of Non Approval, the sole
liability of REMOTE BACKUP SERVICES shall be to refund to the subscriber any
amounts that have been paid by the Subscriber as part of this Agreement.
23.3 The
parties to this agreement agree that this agreement was negotiated fairly
between them at arm’s length and that the final terms of this agreement are
the product of the parties’ negotiations. Each party warrants and represents
that it has sought and received legal counsel of its own choosing with regards
to the contents of this agreement and the rights and obligations affected
thereby. The parties agree that this agreement shall be deemed to have been
jointly and equally drafted by them , and that the provisions of this
agreement therefore should not be constructed against a party or parties on
the grounds that the party or parties was more responsible for darting the
provisions.
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